Legal
Refund policy
Engagements are scoped in a written agreement. This page summarizes how refunds are handled. Last updated October 1, 2026.
Before work starts
If you cancel in writing before we begin the scoped work, fees paid for that unstarted phase are refunded.
After work starts
Fees for work already delivered are not refunded. If a phase cannot be completed for a reason on our side, we refund the undelivered portion of that phase.
Marketplace results
Service fees are for operating work, not for a promised sales figure. Questions go to [email protected].